RUN Powered by ADP® Support Guide | Everything You Need

The deadline for approving payroll is 5:00 PM EST (EST, MST, CST clients) or 4:45 PM PST (PST clients) on the business day prior to your check date.

Direct deposit/delivery unfortunately cannot be guaranteed after that deadline.

You will be debited for payroll and taxes up to 2 business days prior to check date depending on process time and if you have direct deposit activated on your account.

When you click "Approve" to process your payroll, please ensure the funds are available for debiting from your account!

Processing fee invoicing

Your invoice for ADP's fee will generate the Monday after you process payroll and will be debited the following Friday.

Billing invoices are located within RUN under Reports > Misc. Reports > Billing Invoices.

Check out "Help & Support" at the top right hand corner of the RUN Powered by ADP ® (RUN) homepage!

This will have some great information for you as you onboard to ADP.

Frequently asked questions

Please note: All information can be found in the Support Center, located in RUN by clicking the "?" Icon in the top right of the screen.

Company & employee maintenance

What is RUN & Done ® ?

If you enter the same pay data every pay period, you can process your payroll automatically with RUN & Done.

RUN & Done is available for:

If you have General Ledger

You must finish setting up the General Ledger feature before we can process your RUN & Done payrolls for you.

Have outstanding payroll tasks?

RUN & Done will process payrolls with a preview date that's on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

How to setup RUN & Done?

Company > Features Overview > Select RUN & Done > Follow prompts on screen

Before You Begin: If you have General Ledger, you must finish setting it up before we can process your RUN & Done payrolls for you.

Important: RUN & Done will process payrolls with a preview date on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

  1. Click to select RUN & Done.
  2. Review the details for using RUN & Done and click Accept.
  3. Click Save.
  4. A message pops up asking if you want to set up RUN & Done now. Click OK to go to the RUN & Done Set Up page.

Set up takes only a couple of minutes, but if you want to do it later, click Cancel. A task is displayed on the Payroll Home page so you can do it whenever you are ready.

  1. Select the pay frequency that you want us to run for you.
To be paid automatically: An employee must have a Pay Type of Salary, or have Standard Hours and a Pay Rate greater than zero. A contractor must have a Pay Type of Amount and a Pay Rate greater than zero.
  1. Indicate who will receive emails for RUN & Done. Be sure to choose a current valid address.

If you need to update the email address, click Save and then click User Security next to the user's name to go to the User Security page.

How do I setup cash payments for my company?

Starting Point: Company > Features Overview

Select the check box next to Cash Payroll and click Save. If the box is already selected, you are ready to go!

Cash Payroll is now enabled for the employees in your company.

What does Cash Payroll provide?

Cash Payroll provides:

The flexibility to pay employees with cash and a printed report

The Cash Denominations report includes the cash breakdown for each employee. Use it to determine how much of each denomination to pay your cash employees.

Important: The check payment feature cannot be combined with cash payments.

How to setup, change, modify employee's direct deposits or split accounts?

Employees > Directory > Select the employee you'd like to modify > Direct Deposit

If the employee has existing direct deposit accounts, click Add Another Deposit.

Update the applicable fields:

Click Save.

RUN verifies the information using eVerify. Refer to the messages on the page to determine if the information is Verified and saved. If the information is found to be not valid, it can't be saved.

Running your payroll

How to change a pay period?

Before your first payroll with ADP:

In a payroll, you can select the period start & end dates (will prepopulate based on pay frequency).

To change all payrolls, go to: Company > Pay Frequency > Edit > Select start & end dates which will prepopulate based on the frequency/dates selected.

After your first payroll with ADP:

Important: If you already processed the first payroll for the pay frequency, you must contact your ADP Service team to change the check date or period start date.

RUN & Done will process payrolls with a preview date that's on or after today. If you have outstanding payrolls with preview dates in the past, you must either delete them or process them yourself.

Can I setup more than one pay frequency for my company?

Yes. You can set up multiple pay frequencies for your company, and assign them to employees or contractors as necessary.

How can I add a pay frequency?

Important: You can set up multiple pay frequencies for your company and assign them to employees or contractors as necessary.

Starting Point: Company > Pay Frequency

The payroll dates are calculated and the pay calendar is displayed.

How can I add earnings or deductions?

If searched in Support Center, search for "earnings deductions" and select "Take me to: Earnings Deductions"

To Add/Edit/Delete an earning or deduction, go to Company > Earnings Deductions

What are Pre/Post Tax Deductions

Post-Tax (Most Common) - These are taxed from the NET PAY

Pre-Tax - Common pre-tax deductions are 401K, IRA, Medical, Dental, etc.

You can rename any deduction by going to: Company > Earnings Deductions > Click "Edit" on the one you'd like to change > Enter the name you'd like to call it under "Do you want to rename this deduction?"

How do I pay an employee in cash?

Starting Point: Employees > Directory

Tip: The Cash Denominations report includes the cash breakdown for each employee. Use it to determine how much of each denomination to pay your cash employees.

How can I pay a "Cash" amount and suppress check delivery?

Company > Features > Select "Cash Payroll"

Once selected, when running payroll, there will be a "Cash" box for employees where the amount the employee was paid in cash can be entered (this amount will not be paid to the employee(s), rather just recorded & taxed on)

How can I add a manual check?

Home > Payroll Home > Calculate Checks (formerly called Paycheck Calculator)

There is a tutorial available in Support Center > Search "Manual Check" > Select Record a Manual Check

How can I record a manual check?

When you record manual checks for your employees, make sure that their individual pay stubs are accurate and that they are debited for accurate tax liability. Pay statements generated from manual checks aren't included in payroll packages.

Starting Point: Home > Payroll Home > Calculate Checks (formerly called Paycheck Calculator)

  1. In the Who is the paycheck for? field, select the employee or contractor who received the manual check.
  2. Enter the Check Date.
  3. Click Match pay period start/end dates to automatically fill in the pay period start/end dates, based on pay frequency that is matched to the payroll processed with the same check date.

Tip: Use different dates for your employees', if they're needed.

  1. Click Go.
  2. Click to select the Enter Pay Manually button.
  3. Enter all applicable earnings, tax details and deductions.

Important: For Overtime earning, enter the exact rate to be paid. This earning won't automatically adjust the pay rate.

Optional steps: Click Show more earnings to show additional earnings you set up for your employees. Click Add another earning to add additional rows for an existing earning. This can be used for employees who are paid different hourly rates and hours for the same earning.

Tip: If any of your employees are paid by the hour, you must enter the hourly amount in the Rate field. Hours are only required for your regular employees if they work in a SUI state. (Refer to state guidelines for more information about SUI states).

  1. In the Weeks Worked field, enter the number of weeks that the manual check covers.
  2. In the New Pay (Check Amount) field, enter the net pay.
  3. In the Check Number field, enter the check number.

Optional step: For an employee who has a garnishment and uses the Garnishment Payment System (GPS), click to select the Include Garnishment(s) for the Payment field.

  1. Click Record Paycheck to open the Success screen.
  2. On the Success screen you can review the manual check info you added. To make changes, click Edit This Paycheck. To exit, click the Home page.

Important: A manual check is saved as a Pending Payroll item that is recorded when the next payroll is processed. PTO balances are automatically updated when the PTO is paid on the manual check with a "Regular" or "Special" payroll. Balances won't be accrued from a Manual check, when it's included with a Special payroll.

Tip: Amounts added for Federal Income Tax (FIT) and State Income Tax (SIT) show as Flat Amount Overrides on the Manual check pay stub but will not affect present or future withholdings.